Companion App for Older Adults & Caregivers
Senior-friendly mobile companion with caregiver oversight and safety automations.
120+
Care teams
35%
Support calls reduced
62
NPS
120+
Care teams
35%
Support calls reduced
Challenge
What needed to change
Care teams needed a unified view of medication, appointments, and safety alerts.
Accessibility requirements demanded gesture-friendly, high-contrast UX.
Solution
What we built
Co-created age-inclusive UX, large-type settings, and spoken prompts for critical workflows.
Built caregiver portal with role-based permissions, activity timelines, and alert routing.
Approach
Co-design workshops with caregivers and clinicians for accessibility testing.
Prototype-driven pilots across two regions with weekly feedback loops.
Security review focusing on consent, location safety, and notifications.
Impact
30% drop in missed appointments within two pilot regions.
65% increase in daily cognitive-game participation.
Stack
Architecture
React Native mobile app with accessibility settings
Caregiver portal with role-based access
Notification and reminder engine with secure messaging
Spire's role
Implemented reminder engine, voice prompts, and location alerts using privacy-safe services.
Mentored squads on TDD and release rituals for rapid pilot execution.
Timeline
Weeks 1-2
Discovery, accessibility testing, and pilot scope.
Weeks 3-7
Mobile MVP, caregiver portal, and reminders.
Weeks 8-12
Regional pilots, analytics dashboards, and training.
Team
Product lead, 1 UX researcher, 3 mobile engineers, 2 web engineers.
Clinical advisors and caregiver coordinators for pilot feedback.
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